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Pinned BCT Office to Close Again Under New COVID MandatesApr 29, 2021 | posted by Conner Williams
Per the Governor's mandate, the BCT lobby will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk. Despite the office closure, there are many other ways to get in touch with us: • Call our Member Services Team at 503.632.3113... |
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Pinned BCT Lobbies Reopen, with Precautions in PlaceBy Conner Williams Mar 31, 2021 | posted by Jason Nugent
BCT announces the reopening of our office to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The lobby will close for lunch between 11:30AM and 12:30 PM, but call-in support remains available during this time. While the lobby will be re-opened to general entry,... |
Don’t pass by this password reminderWorld Password Day is May 6, so use this as a reminder to update your passwords!May 6, 2021 | posted by Conner Williams
You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information. This includes names of people in your family, your address, or birthdays, since this... |
UPDATE: BCT Reaches Programming Agreement with AMC NetworksMay 3, 2021 | posted by Conner Williams
Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. BCT is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration. Thank you for... |
BCT Statement Regarding AMC Networks NegotiationsApr 26, 2021 | posted by Conner Williams
BCT is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership. As your local TV provider, BCT believes you deserve access to these channels, and we work hard to keep TV prices as low as possible for our... |
Protect your personal information online and in personApr 13, 2021 | posted by Conner Williams
With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected... |
Possible TV outages due to upcoming solar flaresFeb 23, 2021 | posted by Conner Williams
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV... |
BCT Network Update Following Severe Winter WeatherFeb 18, 2021 | posted by Conner Williams
Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and... |
Scheduled Email MaintenanceFebruary 19, 2021 Between 9PM - 3AMBy Matt Kramer Feb 17, 2021 | posted by Jason Nugent
This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during... |
BCT Inclement Weather UpdateFeb 14, 2021 | posted by Conner Williams
We hope you and your loved ones remain safe during this difficult weather event. Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff. Our outside plant technicians are working to restore and keep the essential service of... |
Disruption to Several Fox Channels on Cable TV ServiceJan 28, 2021 | posted by Conner Williams
BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News Fox Business Fox Sports 1 Fox Sports 2 We are working directly with Fox network to find a solution as quickly as possible and will provide... |
Why do TV prices increase?Jan 27, 2021 | posted by Conner Williams
There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to... |
BCT Scholarship Deadline ApproachingJan 21, 2021 | posted by Conner Williams
As part of our commitment to valued BCT members, the company maintains a scholarship fund that is distributed annually to several local students. The submission deadline for scholarship consideration for the 2021-2022 academic year is 5PM on Friday, February 26. The application and details... |
EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!Jan 14, 2021 | posted by Conner Williams
This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV! With EZVideo’s cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room TV’s... |
Congratulations to our Member Pattern BINGO winners!Dec 16, 2020 | posted by Conner Williams
We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to see our members on a regular basis, we wanted to do something entertaining and engaging with our members in its place. BINGO... |
Fake Calls from Apple and AmazonDec 4, 2020 | posted by Jason Nugent
We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more... |
"Email Account" Scam AlertDec 4, 2020 | posted by Jason Nugent
We are getting reports of members that are receiving email notifications from what looks like "BCT Support" that are fraudulent. The messages in general will say your "Email Account is near Capacity" or your "Inbox is full" and ask for your username, password or other personal information. BCT... |
Give to local nonprofits just by shopping!Oct 29, 2020 | posted by Conner Williams
Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do. AmazonSmile is a separate website run... |
Check out these recommended TV shows from our staff!Oct 29, 2020 | posted by Conner Williams
With darker, rainier months ahead, we thought it would be fun to poll our employees and ask thoughts on binge-worthy TV shows to watch! You know, those shows where you can’t seem to hit “Play Next” fast enough. Here are our recommendations in no particular order, including the genre, a note... |
Upcoming maintenance for BCT cable broadband servicesOct 13, 2020 | posted by Conner Williams
Cable broadband service will be disrupted for up to six hours beginning no earlier than 12:01AM on the morning of Thursday, October 22, 2020. All services are expected to be restored no later than 6:00AM that same day. If this project needs to be delayed, our secondary backup date shall be... |
2021 Scholarships Applications are Available!Oct 7, 2020 | posted by Jason Nugent
The BCT Annual Scholarship Program is open for applications for the 2021-2022 school year. Submit your application to our main office at 15223 S Henrici Road in Oregon City by 5:00 p.m. February 27, 2021 . Click here for rules, regulations and applications. |
Service Update During WildfiresBy Conner Williams Sep 14, 2020 | posted by Jason Nugent
Dear BCT Members, We hope you and your loved ones and homes are safe during these unprecedented times. Currently, we are not experiencing widespread service outages, though some individual members may see some connectivity issues as we work to diagnose and repair damage to equipment from... |
BCT Outages Due to WeatherSep 9, 2020 | posted by Jason Nugent
We are aware of multiple service outages for BCT members due to the current weather situation. Strong winds have knocked trees down onto aerial service cables, some service locations are without commercial power or battery backup, and fires in the area hinder our ability to service equipment... |
BCT Email Upgrade AheadScheduled for August 18, 2020Aug 13, 2020 | posted by Conner Williams
Dear Valued Member, BCT strives to provide quality services at affordable rates for our members. Part of the company's commitment to the membership includes regularly re-evaluating products to ensure they fit subscribers’ needs. After extensive consideration, the BCT leadership,... |
HBO Max to Replace HBO GOBy Amy Russ Jul 31, 2020 | posted by Jason Nugent
HBO Max has launched as the new way to stream OnDemand HBO content! Beginning July 31st, 2020, HBO Max will replace the HBO GO app on most devices. This new hybrid app offers approximately 10,000 hours of quality programming all in one place. In addition to the current HBO library of... |
SmartHub Frequently Asked QuestionsJul 30, 2020 | posted by Conner Williams
Our team occasionally receives recurring questions from members and non-members alike about our online account management system, SmartHub. We’ve answered some of the more common questions below. Q: What is SmartHub? A: SmartHub is our online account management tool. Members can adjust/select... |
BCT email disruption affecting some membersJun 30, 2020 | posted by Conner Williams
UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that BCT email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that... |
Congratulations to the BCT scholarship winners!May 29, 2020 | posted by Conner Williams
As always, a plethora of extremely talented, intelligent, and dedicated local students applied for a scholarship from BCT, and the decisions were not easy. We are excited to announce this year’s recipients who will no doubt go on to do great things and represent their communities and families... |
Join us for the BCT Annual Meeting August 26May 28, 2020 | posted by Conner Williams
Let your voice be heard as a member of the cooperative at the 2020 BCT Annual Meeting! Our leadership team and Board of Directors will discuss 2019 milestones and financials as well as the direction of the cooperative. To remain COVID-19 compliant, the event will be held outdoors, rain or... |
Online learning resources for kids at homeApr 21, 2020 | posted by Conner Williams
While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities. 1. Khan Academy offers practice... |
Cable TV Channel Lineup ChangeApr 7, 2020 | posted by Jason Nugent
Univision, channel 7, was removed from the BCT Cable TV service on April 1, 2020 due to a contract change. No other Cable TV channels will be affected in this lineup adjustment. We apologize for any inconvenience this channel adjustment may cause. Univision remains available for viewing on the... |
Office ClosureCOVID-19 UpdateMar 25, 2020 | posted by Jason Nugent
Dear BCT Members, Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the BCT office is closed to the public until further notice. There are many ways to communicate with us outside of a personal visit: Call us at 503.632.3113 Email us at... |
Select TV Networks Share Content for all Viewers on EZVideoMar 23, 2020 | posted by Jason Nugent
TV viewing has been a popular activity while more people are at home practicing social distancing efforts to help slow the spread of the coronavirus. To help provide some expanded entertainment options during this time, some networks have opened up their channels for all viewers. No action is... |
BCT commits to FCC’s Keep Americans Connected PledgeMar 20, 2020 | posted by Jason Nugent
Update: The FCC has extended the Keep Americans Connected pledge timeline through June 30, 2020. BCT will do the same. Suspensions or disconnects due to non payment will be delayed until June 30. We will also not call or attempt to collect on past due accounts during this time. -- The... |
COVID-19 PrecautionsMar 13, 2020 | posted by Jason Nugent
Dear BCT Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the BCT team wishes to ensure the safety of both the members in the communities we serve and the dedicated BCT staff. To best achieve that during this uncertainty, we are implementing a few... |
mtvU channel 406 to be removed from EZVideoBy Conner Williams Mar 2, 2020 | posted by Conner Williams
mtvU channel 406 will be removed from the EZVideo TV service by 5PM on March 31, 2020. No other MTV channels will be affected in this lineup change. We apologize for any inconvenience this channel adjustment may cause. |
Possible TV outages due to upcoming solar flaresBy Conner Williams Feb 26, 2020 | posted by Conner Williams
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV... |
Looking back at the top tech innovations of the decade2010-2019By Conner Williams Feb 25, 2020 | posted by Jason Nugent
With 2020 here, we thought it would be fun to look back at some of the most influential or game-changing technological innovations of the last decade. Since we are an Internet service provider, we thought it would be appropriate to include a list of items that all rely on or have something... |
UPDATE: BCT Reaches Programming Agreement with FOX CorporationBy Jason Nugent Jan 2, 2020 | posted by Jason Nugent
BCT is pleased to announce that negotiations with FOX Corporation have been successfully completed so we can continue receiving programming at fair rates for our members. As your local TV provider, we work hard to make sure our members have access to the channels they want at the lowest price... |
BCT Statement Regarding FOX Corporation NegotiationsDec 30, 2019 | posted by Conner Williams
BCT, along with over 700 rural cable television providers nationwide, are working with the National Cable Television Collaborative in negotiations with FOX Corporation to renew our agreement to continue to offer FOX News Channel 30/360 or 45, FOX Business Channel 50 or 109, Fox Sports 1... |
SCAM ALERTBy Conner Williams Dec 4, 2019 | posted by Jason Nugent
While it may be the season of giving, some gifts can sound too good to be true. A BCT member alerted us of a text message scam in which the scammer(s) pose as Beaver Creek Telephone Company and ask users to complete a survey to win an iPhone 11. It claims to have randomly selected a user by... |
Changes to Encore and Multiplex channel lineups on BCT cable TV systemBy Jason Nugent Nov 13, 2019 | posted by Jason Nugent
Due to technical distribution issues from the content provider, the following channels are no longer available on the Starz Encore and Multiplex premium channel lineups: Starz Encore Classic East Starz Encore Westerns East Starz Encore Suspense East Starz Encore Action... |
Cable TV and Cable Broadband MaintenanceBy Jason Nugent Nov 6, 2019 | posted by Jason Nugent
There will be a service disruption for Cable Broadband and Cable TV services on November 7th between 2 AM and 4 AM while we perform network maintenance. We apologize for any inconvenience. If you experience any issues after maintenance has been completed, please contact Technical Support for... |
What's the difference between a modem and a router?A modem is your home's gateway to the Internet, while a router allows devices to connect wirelessly (WiFi) to the InternetBy Conner Williams Aug 5, 2019 | posted by Conner Williams
It can be easy to mix the two terms up since both pieces of equipment are necessary to provide an Internet signal to your home. A modem is essentially the middleman between the source of Internet from a provider like BCT and your home’s network. It allows the signal that comes from BCT’s... |
Congrats BCT scholarship winners!By Conner Williams Jul 9, 2019 | posted by Conner Williams
Congratulations to all of this year's scholarship winners! As always, a plethora of extremely talented, intelligent, and dedicated local students applied for a scholarship from BCT, and the decisions were not easy. We are excited to announce this year's recipients who will no doubt go... |
How to protect your smartphone in the heatBy Conner Williams Jul 9, 2019 | posted by Conner Williams Summertime means lots of opportunities for great photos with family and friends out in the sun, but our smartphones don’t enjoy the sunshine as much as we do. Follow these tips to protect your cell phone from overheating. Keep your phone out of direct sunlight and hot cars •... |
Watch out for the "one ring" phone scamBy Conner Williams May 7, 2019 | posted by Conner Williams Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges.... |
Gadget Review: Amazon Fire TV Stick 4K$49.99 MSRP – Available on Amazon.com and other retail locations and websitesBy Conner Williams Feb 19, 2019 | posted by Conner Williams
The Amazon Fire TV Stick 4K is a great addition to the Fire TV family as it adds two features users have long been anticipating: volume and power control. The power button has been added to the top-left while the volume buttons were added to the bottom of the new next-gen Alexa Voice... |
BCT Internet Affected in Select Areas due to PGE Power OutageBy Jason Nugent Feb 4, 2019 | posted by Jason Nugent
UPDATE 2:52 PM: Power has been restored to all sites. If you were effected by the outage and are still experiencing connection issues, you may need to power cycle your networking equipment. Please call our 24/7 Technical Support for any help and questions 503.632.4114 . UPDATE 1:30 PM: ... |
How to care for electronic devices in the coldBy Conner Williams Jan 14, 2019 | posted by Conner Williams
Mobile devices, such as smartphones and tablets, don't like cold weather. When a lithium-ion battery is exposed to cold temperatures, it can drain faster than normal or indicate it has ample power remaining and then suddenly go dead. Low temperatures can also make a device's glass surfaces more... |
Keep in touch with loved ones this holiday season with video calling applicationsBy Conner Williams Nov 30, 2018 | posted by Conner Williams
There is now the capability to place a video call to someone at almost any time, any place as long as you’re connected to the Internet via a BCT connection or your wireless carrier’s data plan. Virtually all mobile devices and laptops now have front-facing cameras, so all you need is an app... |
Outage Notice 11-17-2018By Jason Nugent Nov 17, 2018 | posted by Jason Nugent
At about 10:00 PM Friday evening, BCT experienced a substantial over-voltage event from the electric service that powers our cable TV and broadband equipment. This resulted in significant disruption and loss of service for our television and broadband subscribers. BCT staff worked through the... |
Update: Internet and Television Services Restored 11-17-2018By Jason Nugent Nov 17, 2018 | posted by Jason Nugent
We are happy to report that all BCT television and Internet services have been restored! The patience of our members while we worked to recover from this external electrical problem is deeply appreciated. We also want to express our gratitude to the staff members who worked overnight and well... |
How to Easily Give to Local Nonprofits this Holiday SeasonBy Conner Williams Nov 13, 2018 | posted by Conner Williams
This holiday season, shopping is giving! It's easier than ever to donate to nonprofit organizations of your choice with programs like AmazonSmile and Fred Meyer Community Rewards that automatically donate to charitable institutions dear to you simply... |
Tech Support Question: Why Does Restarting My Computer Fix Many Problems?By Conner Williams Oct 4, 2018 | posted by Jason Nugent
Question: It seems like every time I contact a knowledgeable friend or a professional about a computer problem, the first thing they say is, "Did you try rebooting?" Does rebooting (the technical term for restarting) really solve that many problems and, if so, how? Answer: Yes,... |
Gadget Review – DronesBy Marcus Jones Oct 4, 2018 | posted by Jason Nugent
Drones, or unmanned aerial vehicles, are finding their way into many aspects of everyday life. Next time you look up, don’t be surprised if you see a drone. They also have a wide variety of uses today - contractors use them for geographical surveying and law enforcement uses them to combat... |
Tech Support Question: What’s the best way to keep track of all my passwords?By Jason Nugent Sep 5, 2018 | posted by Jason Nugent
Answer: Write them down in a secure journal or use an online password manager. If you have only one password that you use universally, it's time to make a change. Using the same password for multiple accounts and services can compromise your online security and allow hackers to access... |
2018 Scholarship WinnersBy Jason Nugent Jul 25, 2018 | posted by Jason Nugent
Congratulations to all of this year’s scholarship winners! As always, a plethora of extremely talented, intelligent, and dedicated high school seniors applied for a scholarship award from BCT, and the decisions were not easy. We are excited to announce this year’s recipients who will no doubt go... |
What Is the Cloud and Why Do I Need It?By Jason Nugent Jun 25, 2018 | posted by Jason Nugent
It might be time to think about backing up files to a Cloud service to ensure that you will never lose important information if you currently save everything to a local desktop or flash drive. Saving important documents to an external flash drive in addition to a local laptop or... |
Holiday Craft Bazaar ChangesBy Jason Nugent Jun 20, 2018 | posted by Jason Nugent
BCT has organized and hosted the annual Holiday Craft Bazaar in early November for the past 12 years. The event was designed as a combination community activity and fund raiser for a variety of local Clackamas County nonprofits. Nearly 150 vendors joined in recent years to present their... |
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