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BCT Lobbies Reopen, with Precautions in Place
By Conner Williams
Mar 31, 2021 | posted by Jason Nugent
#covid-19
#announcements
BCT announces the reopening of our office to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The lobby will close for lunch between 11:30AM and 12:30 PM, but call-in support remains available during this time. While the lobby will be re-opened to general entry,...
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BCT Network Update Following Severe Winter Weather
Feb 18, 2021 | posted by Conner Williams
#outage
#announcements
#community
Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and...
Protect your personal information online and in person
Apr 13, 2021 | posted by Conner Williams
#tip
#support
With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...
Possible TV outages due to upcoming solar flares
Feb 23, 2021 | posted by Conner Williams
#outage
#tv
#ezvideo
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...
Scheduled Email Maintenance
February 19, 2021 Between 9PM - 3AM
By Matt Kramer
Feb 17, 2021 | posted by Jason Nugent
#email
#maintenance
This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...
BCT Inclement Weather Update
Feb 14, 2021 | posted by Conner Williams
#outage
#announcements
We hope you and your loved ones remain safe during this difficult weather event. Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff. Our outside plant technicians are working to restore and keep the essential service of...
Disruption to Several Fox Channels on Cable TV Service
Jan 28, 2021 | posted by Conner Williams
#tv
#outage
BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News Fox Business Fox Sports 1 Fox Sports 2 We are working directly with Fox network to find a solution as quickly as possible and will provide...
Why do TV prices increase?
Jan 27, 2021 | posted by Conner Williams
#ezvideo
#tv
There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...
BCT Scholarship Deadline Approaching
Jan 21, 2021 | posted by Conner Williams
#news
#announcements
#community
As part of our commitment to valued BCT members, the company maintains a scholarship fund that is distributed annually to several local students. The submission deadline for scholarship consideration for the 2021-2022 academic year is 5PM on Friday, February 26. The application and details...
EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!
Jan 14, 2021 | posted by Conner Williams
#ezvideo
#tv
This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV! With EZVideo’s cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room TV’s...
Congratulations to our Member Pattern BINGO winners!
Dec 16, 2020 | posted by Conner Williams
#news
#announcements
#community
#events
#promotions
#contest
We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to see our members on a regular basis, we wanted to do something entertaining and engaging with our members in its place. BINGO...
Fake Calls from Apple and Amazon
Dec 4, 2020 | posted by Jason Nugent
#scam
#news
We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...
"Email Account" Scam Alert
Dec 4, 2020 | posted by Jason Nugent
#scam
#email
We are getting reports of members that are receiving email notifications from what looks like "BCT Support" that are fraudulent. The messages in general will say your "Email Account is near Capacity" or your "Inbox is full" and ask for your username, password or other personal information. BCT...
Check out these recommended TV shows from our staff!
Oct 29, 2020 | posted by Conner Williams
#news
#tv
With darker, rainier months ahead, we thought it would be fun to poll our employees and ask thoughts on binge-worthy TV shows to watch! You know, those shows where you can’t seem to hit “Play Next” fast enough. Here are our recommendations in no particular order, including the genre, a note...
Give to local nonprofits just by shopping!
Oct 29, 2020 | posted by Conner Williams
#announcements
#community
Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do. AmazonSmile is a separate website run...
Upcoming maintenance for BCT cable broadband services
Oct 13, 2020 | posted by Conner Williams
#announcements
#news
#cable
#maintenance
Cable broadband service will be disrupted for up to six hours beginning no earlier than 12:01AM on the morning of Thursday, October 22, 2020. All services are expected to be restored no later than 6:00AM that same day. If this project needs to be delayed, our secondary backup date shall be...
2021 Scholarships Applications are Available!
Oct 7, 2020 | posted by Jason Nugent
#announcements
#community
The BCT Annual Scholarship Program is open for applications for the 2021-2022 school year. Submit your application to our main office at 15223 S Henrici Road in Oregon City by 5:00 p.m. February 27, 2021 . Click here for rules, regulations and applications.
Service Update During Wildfires
By Conner Williams
Sep 14, 2020 | posted by Jason Nugent
#outage
#news
Dear BCT Members, We hope you and your loved ones and homes are safe during these unprecedented times. Currently, we are not experiencing widespread service outages, though some individual members may see some connectivity issues as we work to diagnose and repair damage to equipment from...
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