News Articles

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BCT Lobby Open to Walk-In Visitors

Jul 29, 2021 | posted by Conner Williams
#company information #announcements #covid-19 #news

The BCT lobby is open to the public, and our team is ready to welcome walk-in visitors from 8AM to 5PM Monday through Friday. The office is closed daily from 11:30AM to 12:30PM for lunch, but call-in support remains available.  In compliance with local and federal regulations, face...

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Let Your Voice Be Heard at the 2021 Annual Meeting

Jun 28, 2021 | posted by Conner Williams
#company information #annual meeting #announcements #events

As a member and part-owner of the BCT community cooperative, you can have a say in company operations at the upcoming Annual Meeting. The leadership team and Board of Directors will discuss current company initiatives, progress on the cable broadband infrastructure improvements, and more, and...

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Regularly Scheduled Cable TV System Maintenance Set for June 22

Jun 21, 2021 | posted by Conner Williams
#tv #cable #maintenance

Cable TV services will be disrupted for regularly scheduled maintenance throughout the workday on Tuesday, June 22. Several channels may be affected for a short amount of time:    AXS HD BET BET Jams BET Soul CMT CMT Music Comedy Central  Hallmark Channel...

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FREE HBO on EZVideo This Weekend

Jun 16, 2021 | posted by Conner Williams
#ezvideo #tv

Discover the best movies, big hit shows, and more for FREE on HBO this weekend! Enjoy drama series like In Treatment, late-night comedy talk show Last Week Tonight with John Oliver, and action-packed movies like Wonder Woman 1984 during the HBO Free Preview Weekend June 17-21 only on...

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New System Launched to Help Block Unwanted Spam Calls

Jun 16, 2021 | posted by Conner Williams
#company information #technology #news #voice #robocalls

Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...

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Planned Outage Scheduled for BCT Cable TV System Maintenance

Jun 10, 2021 | posted by Conner Williams
#outage #tv #cable #maintenance

Cable TV services will be disrupted for planned maintenance for up to six hours beginning no earlier than 12:01AM on Tuesday, June 15 and again on Wednesday, June 16 at the same time. All services are expected to be restored no later than 6:00AM each day.  PLEASE NOTE: A postcard was mailed...

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BCT technicians continue repairs from historic ice storm

There may be periods of short outages while repairs are made

Jun 4, 2021 | posted by Conner Williams
#company information #technology #outage #maintenance

Your connection is important! As your local communications cooperative, we know how vital it is to have reliable Internet, Video, and Voice services, especially during a time when so many now work, learn, and entertain virtually. The Beavercreek community was challenged when the historic ice and...

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Stay Safe from Scammers. Visit the new BCT Scam Prevention Page

May 20, 2021 | posted by Conner Williams
#scams #tip #company information

Have you ever received a text message or an email that looks or feels a little suspicious? Maybe it came from an odd email or number you don’t know, or there are several misspelled words throughout. And why does a prince halfway across the globe want to give you his $100 million inheritance...

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Don’t pass by this password reminder

World Password Day is May 6, so use this as a reminder to update your passwords!

May 6, 2021 | posted by Conner Williams
#support #technology #tip

You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information. This includes names of people in your family, your address, or birthdays, since this...

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UPDATE: BCT Reaches Programming Agreement with AMC Networks

May 3, 2021 | posted by Conner Williams
#news #tv #ezvideo #cable

Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. BCT is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration.  Thank you for...

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BCT Office to Close Again Under New COVID Mandates

Apr 29, 2021 | posted by Conner Williams
#announcements #covid-19 #company information #news

Per the Governor's mandate, the BCT lobby will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk.  Despite the office closure, there are many other ways to get in touch with us: • Call our Member Services Team at 503.632.3113 •...

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BCT Statement Regarding AMC Networks Negotiations

Apr 26, 2021 | posted by Conner Williams
#announcements #tv #ezvideo #cable

BCT is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership.  As your local TV provider, BCT believes you deserve access to these channels, and we work hard to keep TV prices as low as possible for our...

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Protect your personal information online and in person

Apr 13, 2021 | posted by Conner Williams
#tip #support

With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...

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BCT Lobbies Reopen, with Precautions in Place

By Conner Williams

Mar 31, 2021 | posted by Jason Nugent
#covid-19 #announcements

BCT announces the reopening of our office to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The lobby will close for lunch between 11:30AM and 12:30 PM, but call-in support remains available during this time. While the lobby will be re-opened to general entry,...

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Possible TV outages due to upcoming solar flares

Feb 23, 2021 | posted by Conner Williams
#outage #tv #ezvideo

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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BCT Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#outage #announcements #community

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and...

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Scheduled Email Maintenance

February 19, 2021 Between 9PM - 3AM

By Matt Kramer

Feb 17, 2021 | posted by Jason Nugent
#email #maintenance

This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...

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BCT Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#outage #announcements

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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Disruption to Several Fox Channels on Cable TV Service

Jan 28, 2021 | posted by Conner Williams
#tv #outage

BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News  Fox Business  Fox Sports 1 Fox Sports 2  We are working directly with Fox network to find a solution as quickly as possible and will provide...

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Why do TV prices increase?

Jan 27, 2021 | posted by Conner Williams
#ezvideo #tv

There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...

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BCT Scholarship Deadline Approaching

Jan 21, 2021 | posted by Conner Williams
#news #announcements #community

As part of our commitment to valued BCT members, the company maintains a scholarship fund that is distributed annually to several local students.  The submission deadline for scholarship consideration for the 2021-2022 academic year is 5PM on Friday, February 26. The application and details...

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EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!

Jan 14, 2021 | posted by Conner Williams
#ezvideo #tv

This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV!  With EZVideo’s  cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room TV’s...

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Congratulations to our Member Pattern BINGO winners!

Dec 16, 2020 | posted by Conner Williams
#news #announcements #community #events #promotions #contest

We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to see our members on a regular basis, we wanted to do something entertaining and engaging with our members in its place.   BINGO...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#scams #news

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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"Email Account" Scam Alert

Dec 4, 2020 | posted by Jason Nugent
#scams #email

We are getting reports of members that are receiving email notifications from what looks like "BCT Support" that are fraudulent. The messages in general will say your "Email Account is near Capacity" or your "Inbox is full" and ask for your username, password or other personal information. BCT...

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Give to local nonprofits just by shopping!

Oct 29, 2020 | posted by Conner Williams
#announcements #community

Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do.  AmazonSmile is a separate website run...

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Check out these recommended TV shows from our staff!

Oct 29, 2020 | posted by Conner Williams
#news #tv

With darker, rainier months ahead, we thought it would be fun to poll our employees and ask thoughts on binge-worthy TV shows to watch! You know, those shows where you can’t seem to hit “Play Next” fast enough. Here are our recommendations in no particular order, including the genre, a note...

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Upcoming maintenance for BCT cable broadband services

Oct 13, 2020 | posted by Conner Williams
#announcements #news #cable #maintenance

Cable broadband service will be disrupted for up to six hours beginning no earlier than 12:01AM on the morning of Thursday, October 22, 2020. All services are expected to be restored no later than 6:00AM that same day. If this project needs to be delayed, our secondary backup date shall be...

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2021 Scholarships Applications are Available!

Oct 7, 2020 | posted by Jason Nugent
#announcements #community

The BCT Annual Scholarship Program is open for applications for the 2021-2022 school year.  Submit your application to our main office at 15223 S Henrici Road in Oregon City by 5:00 p.m. February 27, 2021 . Click here for rules, regulations and applications.

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Service Update During Wildfires

By Conner Williams

Sep 14, 2020 | posted by Jason Nugent
#outage #news

Dear BCT Members,  We hope you and your loved ones and homes are safe during these unprecedented times. Currently, we are not experiencing widespread service outages, though some individual members may see some connectivity issues as we work to diagnose and repair damage to equipment from...

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BCT Outages Due to Weather

Sep 9, 2020 | posted by Jason Nugent
#outage #news

We are aware of multiple service outages for BCT members due to the current weather situation. Strong winds have knocked trees down onto aerial service cables, some service locations are without commercial power or battery backup, and fires in the area hinder our ability to service equipment...

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BCT Email Upgrade Ahead

Scheduled for August 18, 2020

Aug 13, 2020 | posted by Conner Williams
#announcements

Dear Valued Member,  BCT strives to provide quality services at affordable rates for our members. Part of the company's commitment to the membership includes regularly re-evaluating products to ensure they fit subscribers’ needs. After extensive consideration, the BCT leadership,...

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HBO Max to Replace HBO GO

By Amy Russ

Jul 31, 2020 | posted by Jason Nugent
#announcements #tv #ezvideo #cable

HBO Max has launched as the new way to stream OnDemand HBO content!  Beginning July 31st, 2020, HBO Max will replace the HBO GO app on most devices.  This new hybrid app offers approximately 10,000 hours of quality programming all in one place. In addition to the current HBO library of...

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SmartHub Frequently Asked Questions

Jul 30, 2020 | posted by Conner Williams
#support

Our team occasionally receives recurring questions from members and non-members alike about our online account management system, SmartHub. We’ve answered some of the more common questions below. Q: What is SmartHub?  A: SmartHub is our online account management tool. Members can adjust/select...

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BCT email disruption affecting some members

Jun 30, 2020 | posted by Conner Williams
#outage #announcements

UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that BCT email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that...

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Congratulations to the BCT scholarship winners!

May 29, 2020 | posted by Conner Williams
#announcements #community #news

As always, a plethora of extremely talented, intelligent, and dedicated local students applied for a scholarship from BCT, and the decisions were not easy. We are excited to announce this year’s recipients who will no doubt go on to do great things and represent their communities and families...

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Join us for the BCT Annual Meeting August 26

May 28, 2020 | posted by Conner Williams
#news #covid-19 #events #announcements

Let your voice be heard as a member of the cooperative at the 2020 BCT Annual Meeting! Our leadership team and Board of Directors will discuss 2019 milestones and financials as well as the direction of the cooperative. To remain COVID-19 compliant, the event will be held outdoors, rain or...

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Online learning resources for kids at home

Apr 21, 2020 | posted by Conner Williams
#news #covid-19 #community #technology

While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities.  1. Khan Academy  offers practice...

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Cable TV Channel Lineup Change

Apr 7, 2020 | posted by Jason Nugent
#tv

Univision, channel 7, was removed from the BCT Cable TV service on April 1, 2020 due to a contract change. No other Cable TV channels will be affected in this lineup adjustment. We apologize for any inconvenience this channel adjustment may cause. Univision remains available for viewing on the...

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Office Closure

COVID-19 Update

Mar 25, 2020 | posted by Jason Nugent
#announcements #covid-19 #news

Dear BCT Members, Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the BCT office is closed to the public until further notice. There are many ways to communicate with us outside of a personal visit: Call us at 503.632.3113 Email us at...

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Select TV Networks Share Content for all Viewers on EZVideo

Mar 23, 2020 | posted by Jason Nugent
#ezvideo #covid-19 #promotions

TV viewing has been a popular activity while more people are at home practicing social distancing efforts to help slow the spread of the coronavirus. To help provide some expanded entertainment options during this time, some networks have opened up their channels for all viewers. No action is...

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BCT commits to FCC’s Keep Americans Connected Pledge

Mar 20, 2020 | posted by Jason Nugent
#announcements #news #covid-19

Update: The FCC has extended the Keep Americans Connected pledge timeline through June 30, 2020. BCT will do the same. Suspensions or disconnects due to non payment will be delayed until June 30. We will also not call or attempt to collect on past due accounts during this time.  -- The...

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COVID-19 Precautions

Mar 13, 2020 | posted by Jason Nugent
#announcements #community #covid-19

Dear BCT Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the BCT team wishes to ensure the safety of both the members in the communities we serve and the dedicated BCT staff. To best achieve that during this uncertainty, we are implementing a few...

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mtvU channel 406 to be removed from EZVideo

By Conner Williams

Mar 2, 2020 | posted by Conner Williams
#tv #cable

mtvU channel 406 will be removed from the EZVideo TV service by 5PM on March 31, 2020. No other MTV channels will be affected in this lineup change. We apologize for any inconvenience this channel adjustment may cause. 

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Possible TV outages due to upcoming solar flares

By Conner Williams

Feb 26, 2020 | posted by Conner Williams
#technology #announcements #tv #outage

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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Looking back at the top tech innovations of the decade

2010-2019

By Conner Williams

Feb 25, 2020 | posted by Jason Nugent
#technology

With 2020 here, we thought it would be fun to look back at some of the most influential or game-changing technological innovations of the last decade. Since we are an Internet service provider, we thought it would be appropriate to include a list of items that all rely on or have something...

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UPDATE: BCT Reaches Programming Agreement with FOX Corporation

By Jason Nugent

Jan 2, 2020 | posted by Jason Nugent
#announcements #tv

BCT is pleased to announce that negotiations with FOX Corporation have been successfully completed so we can continue receiving programming at fair rates for our members. As your local TV provider, we work hard to make sure our members have access to the channels they want at the lowest price...

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BCT Statement Regarding FOX Corporation Negotiations

Dec 30, 2019 | posted by Conner Williams
#tv #announcements

BCT, along with over 700 rural cable television providers nationwide, are working with the National Cable Television Collaborative in negotiations with FOX Corporation to renew our agreement to continue to offer FOX News Channel 30/360 or 45, FOX Business Channel 50 or 109, Fox Sports 1...

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SCAM ALERT

By Conner Williams

Dec 4, 2019 | posted by Jason Nugent
#scams

While it may be the season of giving, some gifts can sound too good to be true. A BCT member alerted us of a text message scam in which the scammer(s) pose as Beaver Creek Telephone Company and ask users to complete a survey to win an iPhone 11. It claims to have randomly selected a user by...

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Changes to Encore and Multiplex channel lineups on BCT cable TV system

By Jason Nugent

Nov 13, 2019 | posted by Jason Nugent
#outage

Due to technical distribution issues from the content provider, the following channels are no longer available on the Starz Encore and Multiplex premium channel lineups: Starz Encore Classic East  Starz Encore Westerns East  Starz Encore Suspense East  Starz Encore Action...

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Cable TV and Cable Broadband Maintenance

By Jason Nugent

Nov 6, 2019 | posted by Jason Nugent
#maintenance

There will be a service disruption for Cable Broadband and Cable TV services on November 7th between 2 AM and 4 AM while we perform network maintenance. We apologize for any inconvenience. If you experience any issues after maintenance has been completed, please contact Technical Support for...

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What's the difference between a modem and a router?

A modem is your home's gateway to the Internet, while a router allows devices to connect wirelessly (WiFi) to the Internet

By Conner Williams

Aug 5, 2019 | posted by Conner Williams
#technology

It can be easy to mix the two terms up since both pieces of equipment are necessary to provide an Internet signal to your home. A modem is essentially the middleman between the source of Internet from a provider like BCT and your home’s network. It allows the signal that comes from BCT’s...

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How to protect your smartphone in the heat

By Conner Williams

Jul 9, 2019 | posted by Conner Williams

Summertime means lots of opportunities for great photos with family and friends out in the sun, but our smartphones don’t enjoy the sunshine as much as we do. Follow these tips to protect your cell phone from overheating.  Keep your phone out of direct sunlight and hot cars •...

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Congrats BCT scholarship winners!

By Conner Williams

Jul 9, 2019 | posted by Conner Williams
#community

Congratulations to all of this year's scholarship winners! As always, a plethora of extremely talented, intelligent, and dedicated local students applied for a scholarship from BCT, and the decisions were not easy. We are excited to announce this year's recipients who will no doubt go...

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Watch out for the "one ring" phone scam

By Conner Williams

May 7, 2019 | posted by Conner Williams

Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges....

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Gadget Review: Amazon Fire TV Stick 4K

$49.99 MSRP – Available on Amazon.com and other retail locations and websites

By Conner Williams

Feb 19, 2019 | posted by Conner Williams
#technology #review

The Amazon Fire TV Stick 4K is a great addition to the Fire TV family as it adds two features users have long been anticipating: volume and power control. The power button has been added to the top-left while the volume buttons were added to the bottom of the new next-gen Alexa Voice...

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BCT Internet Affected in Select Areas due to PGE Power Outage

By Jason Nugent

Feb 4, 2019 | posted by Jason Nugent
#outage

UPDATE 2:52 PM: Power has been restored to all sites. If you were effected by the outage and are still experiencing connection issues, you may need to power cycle your networking equipment. Please call our 24/7 Technical Support for any help and questions 503.632.4114 . UPDATE 1:30 PM: ...

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How to care for electronic devices in the cold

By Conner Williams

Jan 14, 2019 | posted by Conner Williams
#technology

Mobile devices, such as smartphones and tablets, don't like cold weather. When a lithium-ion battery is exposed to cold temperatures, it can drain faster than normal or indicate it has ample power remaining and then suddenly go dead. Low temperatures can also make a device's glass surfaces more...

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Keep in touch with loved ones this holiday season with video calling applications

By Conner Williams

Nov 30, 2018 | posted by Conner Williams
#technology

There is now the capability to place a video call to someone at almost any time, any place as long as you’re connected to the Internet via a BCT connection or your wireless carrier’s data plan. Virtually all mobile devices and laptops now have front-facing cameras, so all you need is an app...

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Outage Notice 11-17-2018

By Jason Nugent

Nov 17, 2018 | posted by Jason Nugent
#outage

At about 10:00 PM Friday evening, BCT experienced a substantial over-voltage event from the electric service that powers our cable TV and broadband equipment. This resulted in significant disruption and loss of service for our television and broadband subscribers. BCT staff worked through the...

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Update: Internet and Television Services Restored 11-17-2018

By Jason Nugent

Nov 17, 2018 | posted by Jason Nugent
#outage

We are happy to report that all BCT television and Internet services have been restored! The patience of our members while we worked to recover from this external electrical problem is deeply appreciated. We also want to express our gratitude to the staff members who worked overnight and well...

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How to Easily Give to Local Nonprofits this Holiday Season

By Conner Williams

Nov 13, 2018 | posted by Conner Williams
#community

This holiday season, shopping is giving! It's easier than ever to donate to nonprofit organizations of your choice with programs like  AmazonSmile  and  Fred Meyer Community Rewards  that automatically donate to charitable institutions dear to you simply...

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Tech Support Question: Why Does Restarting My Computer Fix Many Problems?

By Conner Williams

Oct 4, 2018 | posted by Jason Nugent
#technology #support

Question:  It seems like every time I contact  a knowledgeable friend or a  professional about a computer  problem, the first thing they say is, "Did you try  rebooting?" Does rebooting (the technical term  for restarting) really solve that many problems and,  if so, how? Answer:  Yes,...

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Gadget Review – Drones

By Marcus Jones

Oct 4, 2018 | posted by Jason Nugent
#technology #review

Drones, or unmanned aerial vehicles, are finding their way into many aspects of everyday life. Next time you look up, don’t be surprised if you see a drone. They also have a wide variety of uses today - contractors use them for geographical surveying and law enforcement uses them to combat...

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Tech Support Question: What’s the best way to keep track of all my passwords?

By Jason Nugent

Sep 5, 2018 | posted by Jason Nugent
#technology #support

Answer: Write them down in a secure journal or use an online password manager. If you have only one password that you use universally, it's time to make a change. Using the same password for multiple accounts and services can compromise your online security and allow hackers to access...

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2018 Scholarship Winners

By Jason Nugent

Jul 25, 2018 | posted by Jason Nugent
#community

Congratulations to all of this year’s scholarship winners! As always, a plethora of extremely talented, intelligent, and dedicated high school seniors applied for a scholarship award from BCT, and the decisions were not easy. We are excited to announce this year’s recipients who will no doubt go...

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What Is the Cloud and Why Do I Need It?

By Jason Nugent

Jun 25, 2018 | posted by Jason Nugent
#technology

It might be time to think about backing up files to a Cloud service to ensure that you will never lose  important information if you currently save everything to a local desktop or flash drive.  Saving important documents to an external flash drive in addition to a local laptop or...

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Holiday Craft Bazaar Changes

By Jason Nugent

Jun 20, 2018 | posted by Jason Nugent
#events #announcements

BCT has organized and hosted the annual Holiday  Craft Bazaar in early November for the past 12  years. The event was designed as a combination  community activity and fund raiser for a variety of  local Clackamas County nonprofits. Nearly 150  vendors joined in recent years to present their...

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