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News Articles
BCT Service Update Regarding Infrastructure Damage from Storms on Feb. 24-25, 2025 Feb 25, 2025 | posted by Conner Williams #outage #company information Establishing, maintaining, and restoring your Internet, WiFi, and Voice connections is our main priority. We wish to extend our sincerest appreciation for your patience and understanding as BCT crews continue to work around the clock to keep services on and repair damaged facilities from the... Full Article
Outage Notice: Issues with Webmail Login Portal Dec 20, 2024 | posted by Jason Nugent #email #outage #webmail Update: While it appears the webmail portal has mostly recovered, we've been hearing intermittent reports of users still having issues. The first thing to try if you see an issue is a "Hard Refresh" using your keyboard; press the CTRL and F5 keys at the same time. This will clear the cache in... Full Article
Routine Maintenance to Telephone Switching System Scheduled for Overnight Tonight Apr 9, 2024 | posted by Conner Williams #company information #outage #maintenance BCT will be conducting scheduled maintenance on our telephone switching system beginning at 12:01AM on Wednesday, April 10. At the end of the maintenance, there will be an approximately 5-minute window where telephone service will be unavailable, including 911. We apologize for the inconvenience... Full Article
BCT Service Interruptions for Historic Carus Schoolhouse Move Aug 8, 2023 | posted by Conner Williams #news #outage You may have already heard that the Historic Carus Schoolhouse is scheduled to be moved to a new location . Some BCT members along Carus Road on the west side of Highway 213 and those on Mueller Road will see their voice and/or internet service impacted by the schoolhouse move.  Carus Road As... Full Article
Service Interruptions Due to PGE Power Outage - December 27, 2022 Dec 27, 2022 | posted by Conner Williams #announcements #outage BCT members served by the following service nodes may be experiencing internet outages or service interruptions due to power outages brought on by high winds on December 27:  Clarkes SW Steiner Hogback Upper Highland Lower Highland Spangler East El Dorado Fallsview Windy City  Clarkes... Full Article
Broadband Outage Notification Jun 28, 2022 | posted by Conner Williams #news #outage UPDATE at 10:47AM June 29: Repairs have been completed and service has been restored to affected subscribers.  UPDATE at 8:34AM June 29: Our team is on site and working to repair the cut cable.  We have become aware that a small number of BCT members in the 21000 block of Lower... Full Article
Possible TV interruptions due to solar flares Mar 3, 2022 | posted by Conner Williams #tv #cable #news #technology #outage During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect the Cable TV feed.  A... Full Article
Planned Outage Scheduled for BCT Cable TV System Maintenance Jun 10, 2021 | posted by Conner Williams #outage #tv #cable #maintenance Cable TV services will be disrupted for planned maintenance for up to six hours beginning no earlier than 12:01AM on Tuesday, June 15 and again on Wednesday, June 16 at the same time. All services are expected to be restored no later than 6:00AM each day.  PLEASE NOTE: A postcard was mailed... Full Article
BCT technicians continue repairs from historic ice storm There may be periods of short outages while repairs are made Jun 4, 2021 | posted by Conner Williams #company information #technology #outage #maintenance Your connection is important! As your local communications cooperative, we know how vital it is to have reliable Internet, Video, and Voice services, especially during a time when so many now work, learn, and entertain virtually. The Beavercreek community was challenged when the historic ice and... Full Article
Possible TV outages due to upcoming solar flares Feb 23, 2021 | posted by Conner Williams #outage #tv #ezvideo During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV... Full Article
BCT Network Update Following Severe Winter Weather Feb 18, 2021 | posted by Conner Williams #outage #announcements #community Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and... Full Article
BCT Inclement Weather Update Feb 14, 2021 | posted by Conner Williams #outage #announcements We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of... Full Article
Disruption to Several Fox Channels on Cable TV Service Jan 28, 2021 | posted by Conner Williams #tv #outage BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News  Fox Business  Fox Sports 1 Fox Sports 2  We are working directly with Fox network to find a solution as quickly as possible and will provide... Full Article
Service Update During Wildfires By Conner Williams Sep 14, 2020 | posted by Jason Nugent #outage #news Dear BCT Members,  We hope you and your loved ones and homes are safe during these unprecedented times. Currently, we are not experiencing widespread service outages, though some individual members may see some connectivity issues as we work to diagnose and repair damage to equipment from... Full Article
BCT Outages Due to Weather Sep 9, 2020 | posted by Jason Nugent #outage #news We are aware of multiple service outages for BCT members due to the current weather situation. Strong winds have knocked trees down onto aerial service cables, some service locations are without commercial power or battery backup, and fires in the area hinder our ability to service equipment... Full Article
BCT email disruption affecting some members Jun 30, 2020 | posted by Conner Williams #outage #announcements UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that BCT email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that... Full Article
Possible TV outages due to upcoming solar flares By Conner Williams Feb 26, 2020 | posted by Conner Williams #technology #announcements #tv #outage During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV... Full Article
Changes to Encore and Multiplex channel lineups on BCT cable TV system By Jason Nugent Nov 13, 2019 | posted by Jason Nugent #outage Due to technical distribution issues from the content provider, the following channels are no longer available on the Starz Encore and Multiplex premium channel lineups: Starz Encore Classic East  Starz Encore Westerns East  Starz Encore Suspense East  Starz Encore Action... Full Article
BCT Internet Affected in Select Areas due to PGE Power Outage By Jason Nugent Feb 4, 2019 | posted by Jason Nugent #outage UPDATE 2:52 PM: Power has been restored to all sites. If you were effected by the outage and are still experiencing connection issues, you may need to power cycle your networking equipment. Please call our 24/7 Technical Support for any help and questions 503.632.4114 . UPDATE 1:30 PM: ... Full Article
Outage Notice 11-17-2018 By Jason Nugent Nov 17, 2018 | posted by Jason Nugent #outage At about 10:00 PM Friday evening, BCT experienced a substantial over-voltage event from the electric service that powers our cable TV and broadband equipment. This resulted in significant disruption and loss of service for our television and broadband subscribers. BCT staff worked through the... Full Article
Update: Internet and Television Services Restored 11-17-2018 By Jason Nugent Nov 17, 2018 | posted by Jason Nugent #outage We are happy to report that all BCT television and Internet services have been restored! The patience of our members while we worked to recover from this external electrical problem is deeply appreciated. We also want to express our gratitude to the staff members who worked overnight and well... Full Article