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News Articles

Possible TV outages due to upcoming solar flares

Feb 23, 2021 | posted by Conner Williams
#outage #tv #ezvideo

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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BCT Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#outage #announcements #community

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and...

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BCT Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#outage #announcements

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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Disruption to Several Fox Channels on Cable TV Service

Jan 28, 2021 | posted by Conner Williams
#tv #outage

BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News  Fox Business  Fox Sports 1 Fox Sports 2  We are working directly with Fox network to find a solution as quickly as possible and will provide...

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Service Update During Wildfires

By Conner Williams

Sep 14, 2020 | posted by Jason Nugent
#outage #news

Dear BCT Members,  We hope you and your loved ones and homes are safe during these unprecedented times. Currently, we are not experiencing widespread service outages, though some individual members may see some connectivity issues as we work to diagnose and repair damage to equipment from...

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BCT Outages Due to Weather

Sep 9, 2020 | posted by Jason Nugent
#outage #news

We are aware of multiple service outages for BCT members due to the current weather situation. Strong winds have knocked trees down onto aerial service cables, some service locations are without commercial power or battery backup, and fires in the area hinder our ability to service equipment...

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BCT email disruption affecting some members

Jun 30, 2020 | posted by Conner Williams
#outage #announcements

UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that BCT email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that...

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Possible TV outages due to upcoming solar flares

By Conner Williams

Feb 26, 2020 | posted by Conner Williams
#technology #announcements #tv #outage

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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Changes to Encore and Multiplex channel lineups on BCT cable TV system

By Jason Nugent

Nov 13, 2019 | posted by Jason Nugent
#outage

Due to technical distribution issues from the content provider, the following channels are no longer available on the Starz Encore and Multiplex premium channel lineups: Starz Encore Classic East  Starz Encore Westerns East  Starz Encore Suspense East  Starz Encore Action...

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BCT Internet Affected in Select Areas due to PGE Power Outage

By Jason Nugent

Feb 4, 2019 | posted by Jason Nugent
#outage

UPDATE 2:52 PM: Power has been restored to all sites. If you were effected by the outage and are still experiencing connection issues, you may need to power cycle your networking equipment. Please call our 24/7 Technical Support for any help and questions 503.632.4114 . UPDATE 1:30 PM: ...

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Outage Notice 11-17-2018

By Jason Nugent

Nov 17, 2018 | posted by Jason Nugent
#outage

At about 10:00 PM Friday evening, BCT experienced a substantial over-voltage event from the electric service that powers our cable TV and broadband equipment. This resulted in significant disruption and loss of service for our television and broadband subscribers. BCT staff worked through the...

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Update: Internet and Television Services Restored 11-17-2018

By Jason Nugent

Nov 17, 2018 | posted by Jason Nugent
#outage

We are happy to report that all BCT television and Internet services have been restored! The patience of our members while we worked to recover from this external electrical problem is deeply appreciated. We also want to express our gratitude to the staff members who worked overnight and well...

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