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Showing #support articles:
Fake Password Resets ScamDec 4, 2024 | posted by Lily Chavez
One common tactic used by scammers is sending fake password reset messages. While this type of attack isn't new, it remains widespread because it is so effective. In these attacks, scammers may call you or send phishing emails or texts claiming that you need to reset your password or... |
Traveling internationally? Here’s how to access your email on the go!Sep 10, 2024 | posted by Jason Nugent
We wanted you to be aware that we have international security measures in place to prevent automated connections to email from countries that typically host malicious attacks. Because of these protections, if you’re traveling internationally, your ability to sync email to your desktop client... |
Don’t pass by this password reminderWorld Password Day is May 6, so use this as a reminder to update your passwords!May 6, 2021 | posted by Conner Williams
You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information. This includes names of people in your family, your address, or birthdays, since this... |
Protect your personal information online and in personApr 13, 2021 | posted by Conner Williams
With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected... |
SmartHub Frequently Asked QuestionsJul 30, 2020 | posted by Conner Williams
Our team occasionally receives recurring questions from members and non-members alike about our online account management system, SmartHub. We’ve answered some of the more common questions below. Q: What is SmartHub? A: SmartHub is our online account management tool. Members can adjust/select... |
Tech Support Question: Why Does Restarting My Computer Fix Many Problems?By Conner Williams Oct 4, 2018 | posted by Jason Nugent
Question: It seems like every time I contact a knowledgeable friend or a professional about a computer problem, the first thing they say is, "Did you try rebooting?" Does rebooting (the technical term for restarting) really solve that many problems and, if so, how? Answer: Yes,... |
Tech Support Question: What’s the best way to keep track of all my passwords?By Jason Nugent Sep 5, 2018 | posted by Jason Nugent
Answer: Write them down in a secure journal or use an online password manager. If you have only one password that you use universally, it's time to make a change. Using the same password for multiple accounts and services can compromise your online security and allow hackers to access... |