BCT Network Update Following Severe Winter Weather

Posted by Conner Williams | Feb 18, 2021
#outage #announcements #community

Dear members,

Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and understanding as the BCT crews worked around the clock to keep services on as well as restore services during these difficult conditions.

At the moment, BCT's core network infrastructure is operational. However, functionality at a number of remote sites and distribution nodes is being impaired due to a lack of commercial power from PGE. Cable TV and cable broadband Internet will not function properly at these locations until PGE is able to restore commercial power.

Please be aware, if your residence is without electrical power, the network devices in your home (including WiFi) cannot connect to BCT services. Telephone land line services (if you subscribe to it) may still function during power outages, however.

The BCT Member Services team is available and happy to help. Please reach out to us at 503.632.3113 with any questions.

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