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The IRS Doesn't Send Tax Refunds by Email or Text

From the Federal Trade Commission Consumer Protection Blog

By Larissa Bungo, Senior Attorney

Feb 20, 2024 | posted by Conner Williams
#scams #security #ftc-article

Got an email or text message about a tax refund? It’s a scam. IRS impersonators are at it again. This time, the scammers are sending messages about your “tax refund” or “tax refund e-statement.” It might look legit, but it’s an email or text fake, trying to trick you into clicking on links so...

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How Are Robocallers Getting Your Phone Number?

From the Federal Trade Commission Consumer Protection Blog

By Andrew Rayo, Consumer Education Specialist

Jan 18, 2024 | posted by Conner Williams
#scams #security #ftc-article

Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place? Sometimes robocalls are random. But sometimes, a company tries to...

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Scammers Hide Harmful Links in QR Codes to Steal Your Information

From the Federal Trade Commission Consumer Protection Blog

By Alvaro Puig Consumer Education Specialist

Dec 6, 2023 | posted by Conner Williams
#tips #security #scams

QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or to board a flight. There are countless other ways to use them, which explains their popularity....

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BCT Provides Donation to Carus Historic Schoolhouse Foundation

Nov 14, 2023 | posted by Conner Williams
#community #news

Friends of the Carus Historic Schoolhouse organization chair Chris Ritter (left) accepts a donation from BCT President Paul Hauer. BCT is proud to help support the preservation of the Historic Carus Schoolhouse through a donation to the local organization spearheading the efforts. Learn more...

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Smart TV Terminology Can Be Confusing. We’re Here to Help

Shopping for a new TV but confused about the tech jargon?

Nov 13, 2023 | posted by Conner Williams
#tips #technology

Looking for a new Smart TV this Black Friday or Cyber Monday for your streaming or gaming needs? Let us help by defining some common terms seen in Smart TV product descriptions and sales.  LED vs. QLED vs. mini-LED vs. OLED:  LED stands for Light Emitting Diode and is the most common...

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2023-24 Annual Oregon Trail Telephone Directory

Oct 17, 2023 | posted by Conner Williams
#community #news #announcements

This year's Oregon Trail Telephone Directory is now available! You can now view, download, and print on-demand the directory for Beavercreek and Oregon City at www.bctelco.com/directory.   If you don't have a printer at home, copies of this year's directory are available at the BCT office...

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Bookmark these resources for adverse weather alerts

Sep 27, 2023 | posted by Conner Williams

Fall weather didn't take its time showing up this year. Make sure you're prepared for adverse weather conditions in the months ahead by bookmarking these resources. Emergency Alerts:  www.clackamas.us/dm/publicalerts   Road Conditions:  www.tripcheck.com   Weather...

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Historic Carus Schoolhouse moves locations as local providers adjust utility lines to make way

Aug 16, 2023 | posted by Conner Williams
#community

BCT is proud to have helped play a part in the moving of the historic Carus schoolhouse this week as it made its way to Evans Farms to be renovated and eventually used as a community gathering space.   BCT crews and other local utility providers beat the heat early on Monday and Wednesday to...

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BCT Service Interruptions for Historic Carus Schoolhouse Move

Aug 8, 2023 | posted by Conner Williams
#news #outage

You may have already heard that the Historic Carus Schoolhouse is scheduled to be moved to a new location . Some BCT members along Carus Road on the west side of Highway 213 and those on Mueller Road will see their voice and/or internet service impacted by the schoolhouse move.  Carus Road As...

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Congratulations to the 2023 BCT Scholarship Winners!

Jul 20, 2023 | posted by Conner Williams
#announcements #news #community

BCT is proud to support local students and families with financial aid opportunities to help with the cost of continued education. The cooperative allocates funds every year to provide scholarships to local students that live within the service area for the upcoming academic year. This year, all...

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Tech Term of the Month - July 2023: DoS/DDoS Attack

Jul 19, 2023 | posted by Conner Williams
#education #security

A  Denial of Service  or  Distributed Denial of Service  attack is an attempt to make a network-connected device or resource, like a computer or website, unavailable to its intended user(s). DoS/DDoS attacks usually target websites or services hosted on better-known web...

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BCT Awarded USDA Loan to Build Fiber Optic Network

Jul 18, 2023 | posted by Conner Williams
#technology #announcements #news #company information

Beaver Creek Cooperative Telephone Company (BCT) is one of a handful of companies in Oregon to have been awarded funds through the USDA ReConnect Program to deploy a fiber-to-the-premises network for high-speed internet connectivity.  The ReConnect Program offers loans, grants, and...

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BCT Webmail Access Update

Jul 12, 2023 | posted by Conner Williams
#email #maintenance

The maintenance of the BCT webmail portal that happened overnight on July 10 and the morning of July 11 was partially successful. While the backend work was completed to support the update, there are still some elements of the user interface under development. This means that all of the new...

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Webmail Login Update

Jul 6, 2023 | posted by Jason Nugent
#email #maintenance

On Tuesday, July 11, 2023, the login method for accessing your email messages via webmail will be changing. Instead of the previous form where your username and password were entered, you will instead be provided a link to click on which will take you to a new login page. Access to your...

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Tech Term of the Month - June 2023: bit vs. Byte

Jun 21, 2023 | posted by Conner Williams
#education #technology

Two common terms in the tech world that often get confused in meaning are  bits  and  Bytes. A  bit (b)  is short for binary digit, and bits are most commonly used to measure the rate of data transfer, like when transferring files from a USB flash drive to a computer....

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Scammers Are Impersonating Best Buy’s Geek Squad: Here’s What You Need to Know

By Office of the Oregon Attorney General Ellen Rosenblum

Jun 19, 2023 | posted by Conner Williams
#education #security #scams

Don't fall for these phony Geek Squad invoices and customer service numbers. Consumers and small business owners are being targeted by a scam that involves fraudulent invoices and customer service numbers posing as Best Buy’s Geek Squad. Oregon Attorney General Ellen Rosenblum is urging...

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Tech Term of the Month - May 2023: HDMI

May 17, 2023 | posted by Conner Williams
#education #technology

HDMI stands for High-Definition Multimedia Interface, and it's a connection method that transfers video and audio signals from a device to a TV screen or computer monitor. HDMI is the current standard to get the highest-quality video and audio content from devices like streaming sticks or boxes,...

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Keep Your Personal Information Safe When Spring Cleaning

Apr 19, 2023 | posted by Conner Williams
#education #tips #technology #security

Ashley found an old Roku in the back of the closet while she was spring cleaning. She had a neighbor that wanted one, so it seemed like a perfect fit. It seemed like the only thing to do was to plug it in and see if it still worked.  Ashley was navigating through the settings...

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Tech Term of the Month - April 2023: WiFi

Apr 19, 2023 | posted by Conner Williams
#education #technology #wifi

We sometimes hear that internet service and WiFi are the same thing, but there is a distinct difference. Internet service is the signal sent from our central office to your home over either fiber lines or copper cabling. WiFi, on the other hand, is the wireless distribution of some of that...

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Call Before You Dig This Spring to Avoid Damaging Utility Lines

Mar 16, 2023 | posted by Conner Williams
#education

Every digging job requires a call to 811 to have underground utility lines marked. In some cases, lines are buried close to the surface and could easily be damaged by even shallow digging, resulting in service interruptions to your neighborhood. When you call 811, simply tell the operator where...

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Tech Term of the Month - March 2023: Ethernet

Mar 16, 2023 | posted by Conner Williams
#tips #education #education #technology

Ethernet  is a type of cable that allows devices to be physically connected to your home internet network. While most people connect their devices to the internet via WiFi, an Ethernet connection can also be used for some devices. This can provide a better experience because a physical...

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6 Digital Spring Cleaning Tips to Stay Organized and Secure

Mar 1, 2023 | posted by Conner Williams
#education #tips

Spring cleaning is a time when people take inventory of their homes and possessions and clean out any unnecessary clutter. It’s also a great time to do the same thing for your digital life by making sure your data is protected, passwords are updated, and app and program use is reevaluated. Check...

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Watch Out for "Account Suspended" Scams

Feb 15, 2023 | posted by Conner Williams
#education #tips #security #scams

A new favorite tactic of scammers is to try and convince you that one of your accounts has been suspended and that you need to take action to regain access or lift the suspension. The image above is from an email recently received by a BCT staff member that says, in rather poor grammar, their...

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Tech Term of the Month - February 2023: Multi-Factor Authentication (MFA)

Feb 15, 2023 | posted by Conner Williams
#education #tips #security

Multi-Factor Authentication (MFA) or Two-Factor Authentication is an online account security protocol that adds an extra step to the login process to ensure the right person is accessing an account. MFA usually involves a code being sent to a smartphone or email address after the username and...

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Update Your Passwords to Keep Accounts Secure

Feb 1, 2023 | posted by Conner Williams
#education #tips #security

Today on National Change Your Password Day, we want to share a few tips for creating strong passwords, keeping them secure, and most importantly, remembering all of them. Try to use a pass phrase rather than a pass word. Pick a 4-5 word phrase, and then include capital letters and symbols...

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A Note About Third-Party Bill Pay Vendors

Jan 24, 2023 | posted by Conner Williams
#announcements #education #smarthub

We want to make it as easy as possible for members to pay their BCT bill. Our team would like to make members aware of various third-party online bill pay services that claim you can pay your BCT bill through their website. While some of these websites are legitimate, they may charge extra fees...

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Our Local Techs Have Your Back

Jan 19, 2023 | posted by Conner Williams
#community

Photo Caption: BCT techs work to repair damage to aerial lines from a fallen tree during the winter storm at the end of 2022. The winter months can be challenging in the Beavercreek area for service providers and their subscribers alike. The last thing anyone wants is for a tree to go down and...

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Service Interruptions Due to PGE Power Outage - December 27, 2022

Dec 27, 2022 | posted by Conner Williams
#announcements #outage

BCT members served by the following service nodes may be experiencing internet outages or service interruptions due to power outages brought on by high winds on December 27:  Clarkes SW Steiner Hogback Upper Highland Lower Highland Spangler East El Dorado Fallsview Windy City  Clarkes...

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'Tis the season to spot and avoid gift card scams

By By Kira Krown, Federal Trade Commission Consumer Education Specialist

Dec 12, 2022 | posted by Conner Williams
#scams #tips #ftc-article #security #education

Article courtesy of the  Federal Trade Commission Consumer Advice blog Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers want you to pay with gift...

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Amazon "Prime Account Report" Email Scam Alert

Oct 18, 2022 | posted by Conner Williams
#news #security #scams #email

❗ Amazon scam alert ❗ The holidays are approaching, and folks are making more purchases online. Scammers take this opportunity to do what they do: try to trick you into giving up your money or personal information. Be on the lookout for scam emails from seemingly-reputable...

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Possible PGE Public Safety Power Shutoffs in BCT Service Area Due to Wildfire Weather Conditions

Updated on September 9th with New Information

Sep 8, 2022 | posted by Conner Williams
#announcements #news

Update , Sept 9, 2022  3PM : We continue to monitor the power situation in affected areas. The BCT techs are adding generators as needed to our nodes to keep your connections on. Should the power outage extend significantly, note that there may be brief outages during generator refueling....

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Stay Safe from Many Online Threats with Umbrella Defense

This online safety feature is included with every BCT Internet subscription.

Sep 1, 2022 | posted by Conner Williams
#security #technology #company information #wifi #announcements

BCT has implemented Umbrella Defense - a cyber security solution from Cisco - to help protect internet subscribers. Umbrella Defense is a complimentary, included service that protects all subscribers on a BCT internet connection from accidentally visiting reportedly known websites that may...

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Read the 2021 Annual Report and RSVP for the Annual Meeting

Jul 12, 2022 | posted by Erica Meyer
#company information #annual meeting

As a member of the BCT community cooperative, you can have a say in company operations at the upcoming Annual Meeting. The leadership team and Board of Directors will discuss current company initiatives, progress on the cable broadband infrastructure improvements, and you’re invited! Speak...

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BCT restructures product catalog

Jun 29, 2022 | posted by Conner Williams
#news #company information

When someone subscribes to BCT services, they become part of a member-owned cooperative – a group of users who work or act together for a common purpose or benefit divided in a fair manner among all. In this case, that common purpose is connecting members in Beavercreek to the world through...

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Broadband Outage Notification

Jun 28, 2022 | posted by Conner Williams
#news #outage

UPDATE at 10:47AM June 29: Repairs have been completed and service has been restored to affected subscribers.  UPDATE at 8:34AM June 29: Our team is on site and working to repair the cut cable.  We have become aware that a small number of BCT members in the 21000 block of Lower...

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June is Audiobook Appreciation Month

Rent audiobooks and eBooks for free with the Libby app

Jun 2, 2022 | posted by Conner Williams
#news #technology #tips #community #wifi

Did you know you can use your local library card to rent audiobooks and eBooks for free on your smartphone or eReader? Download the Libby app on your phone or tablet, then log in using a card from a local library system like Libraries in Clackamas County (LINCC). Once rented, you can listen to...

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SCAM ALERT: Watch out for robocalls asking for personal info

Jun 1, 2022 | posted by Conner Williams
#scams #news #robocalls

The BCT Tech Support Team has received several calls from members reporting that they had been called by robocall scammers posing as Amazon. Be on the lookout for calls like these - their goal is to get you to give up your personal or banking information. It's important to remember to never...

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Create and Store Strong Passwords with a Password Manager

May 5, 2022 | posted by Conner Williams
#technology #tips #security

Let’s talk passwords – it’s World Password Day! We all know having strong passwords is important, but are you reusing the same one across multiple websites? This opens the door for vulnerabilities in the event of a data breach.  Image caption:  The LastPass password generator tool...

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On This Day: First Geocache Placed Near Beavercreek in 2000

May 3, 2022 | posted by Conner Williams
#community #technology

Did you know that the international phenomenon of geocaching was first played on this day 22 years ago near Beavercreek in our neighboring region of Viola to the east? For those unfamiliar, geocaching is an outdoor activity where participants use GPS technology and other navigational techniques...

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Possible TV interruptions due to solar flares

Mar 3, 2022 | posted by Conner Williams
#tv #cable #news #technology #outage

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect the Cable TV feed.  A...

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BCT Barrel ‘O Fun Contest Prize Winners

Jan 19, 2022 | posted by Conner Williams
#news #contest

All COVID-19 safety protocols were followed for the photos of the Barrel 'O Fun winners, including momentary removal of masks and social distancing. Thank you to everyone that entered the Barrel ‘O Fun contest! We had over 100 people guess the number of candies in the jar, with guesses...

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BCT Lobby Temporarily Closed

By BCT Member Services

Jan 13, 2022 | posted by Conner Williams
#company information #news

Due to COVID-19 precautions and for the safety of our community and staff, the BCT lobby is temporarily closed. The BCT staff remains committed to our members and is available to help. There are many ways to communicate with us outside of a personal visit:  Call us at 503.632.3113 Email us...

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BCT Office Closures for 2021 Holiday Season

Dec 23, 2021 | posted by Conner Williams
#company information #news

It's the most wonderful time of the year!  The BCT office will be closed tomorrow on Christmas Eve and on New Year's Eve Dec. 31 to give our dedicated staff time with their families. Tech Support remains available at 503.632.3113, and you can find answers to many common connection questions...

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BCT to Discontinue Cable TV Services Starting at Noon on March 31, 2022

Dec 6, 2021 | posted by BCT Member Services
#news #tv #cable #announcements #company information

You may have heard about the decision to discontinue EZVideo , our alternate app-based TV entertainment service, earlier this year. When that announcement was released, the BCT Cable TV service was unchanged. Key factors that affect the performance and stability of the Cable TV product since...

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NBC Sports Network, ESPN Classic Discontinued by Network Owners

Nov 24, 2021 | posted by Conner Williams
#ezvideo #news #tv #cable

NBC Sports Network (NBCSN) and ESPN Classic will be discontinued by their network owners on January 1, 2022. NBCSN’s sports coverage will be moved to USA, NBC Broadcast Network, and Peacock.  In addition, DIY Network will change its name to Magnolia Network on January 5, 2022. If you have...

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Organize Your Computer on National Clean Out Your Virtual Desktop Day

Oct 18, 2021 | posted by Conner Williams
#education #technology #tip

Is your computer's desktop full of cluttered shortcuts that are difficult to navigate? Does the above image of a scattered desktop make you as uncomfortable as us? Today is a great day to organize your virtual life as it's National Clean Out Your Virtual Desktop Day!  To celebrate, consider...

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NBC Sports Northwest Discontinued by Network Owner

Oct 4, 2021 | posted by Conner Williams
#ezvideo #news #tv #cable

Effective September 30, 2021, the network that owns NBC Sports Northwest has discontinued the channel as most of its sports coverage has been moved to ROOT Sports. All BCT Cable TV subscribers received notice of this channel lineup change in a mailed letter dated September 1, 2021, and BCT...

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EZVideo Channel 316 changes from Bounce to SportsGrid Network

Sep 13, 2021 | posted by Jason Nugent
#ezvideo #announcements

In September of 2021, Nexstar Media, Inc. has changed the content on EZVideo channel 316 from BounceTV to the SportsGrid Network. This new network includes extensive coverage of sports betting for all major sports, including fantasy sports. The Portland market is one of 9 urban areas included in...

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Network Contracts Require Changes to BCT TV Services

Aug 26, 2021 | posted by Conner Williams
#news #tv #ezvideo

Several changes are coming to BCT's EZVideo and Cable TV services. As previously communicated, the company was in unusual mid-year contract negotiations which affected member rates and channel lineups moving forward. The majority of NBC Sports Northwest’s coverage has moved to ROOT Sports, and...

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Congratulations to the 2021-2022 BCT Scholarship Winners

Aug 5, 2021 | posted by Conner Williams
#company information #news #community #announcements

While students were challenged with a new at-home learning environment throughout the last year, that didn't stop them from achieving academic excellence. We received many applications from accomplished students and are thrilled to announce the recipients below.  Gavin Barrett ...

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EZVideo Service to be Discontinued at Noon on January 31, 2022

Aug 1, 2021 | posted by BCT Member Services
#news #ezvideo #company information #announcements

Changes the TV industry is facing make it extremely difficult for small, member-owned cooperatives like BCT to continue to offer video services at reasonable rates. We have seen all core product programming tier costs more than double in the last decade. Even though we pool our content...

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BCT Lobby Open to Walk-In Visitors

Jul 29, 2021 | posted by Conner Williams
#company information #announcements #covid-19 #news

The BCT lobby is open to the public, and our team is ready to welcome walk-in visitors from 8AM to 5PM Monday through Friday. The office is closed daily from 11:30AM to 12:30PM for lunch, but call-in support remains available.  In compliance with local and federal regulations, face coverings are...

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Let Your Voice Be Heard at the 2021 Annual Meeting

Jun 28, 2021 | posted by Conner Williams
#company information #annual meeting #announcements #events

As a member and part-owner of the BCT community cooperative, you can have a say in company operations at the upcoming Annual Meeting. The leadership team and Board of Directors will discuss current company initiatives, progress on the cable broadband infrastructure improvements, and more, and...

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Regularly Scheduled Cable TV System Maintenance Set for June 22

Jun 21, 2021 | posted by Conner Williams
#tv #cable #maintenance

Cable TV services will be disrupted for regularly scheduled maintenance throughout the workday on Tuesday, June 22. Several channels may be affected for a short amount of time:    AXS HD BET BET Jams BET Soul CMT CMT Music Comedy Central  Hallmark Channel...

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FREE HBO on EZVideo This Weekend

Jun 16, 2021 | posted by Conner Williams
#ezvideo #tv

Discover the best movies, big hit shows, and more for FREE on HBO this weekend! Enjoy drama series like In Treatment, late-night comedy talk show Last Week Tonight with John Oliver, and action-packed movies like Wonder Woman 1984 during the HBO Free Preview Weekend June 17-21 only on...

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New System Launched to Help Block Unwanted Spam Calls

Jun 16, 2021 | posted by Conner Williams
#company information #technology #news #voice #robocalls

Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...

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Planned Outage Scheduled for BCT Cable TV System Maintenance

Jun 10, 2021 | posted by Conner Williams
#outage #tv #cable #maintenance

Cable TV services will be disrupted for planned maintenance for up to six hours beginning no earlier than 12:01AM on Tuesday, June 15 and again on Wednesday, June 16 at the same time. All services are expected to be restored no later than 6:00AM each day.  PLEASE NOTE: A postcard was mailed...

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BCT technicians continue repairs from historic ice storm

There may be periods of short outages while repairs are made

Jun 4, 2021 | posted by Conner Williams
#company information #technology #outage #maintenance

Your connection is important! As your local communications cooperative, we know how vital it is to have reliable Internet, Video, and Voice services, especially during a time when so many now work, learn, and entertain virtually. The Beavercreek community was challenged when the historic ice and...

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Stay Safe from Scammers. Visit the new BCT Scam Prevention Page

May 20, 2021 | posted by Conner Williams
#scams #tip #company information

Have you ever received a text message or an email that looks or feels a little suspicious? Maybe it came from an odd email or number you don’t know, or there are several misspelled words throughout. And why does a prince halfway across the globe want to give you his $100 million inheritance...

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Don’t pass by this password reminder

World Password Day is May 6, so use this as a reminder to update your passwords!

May 6, 2021 | posted by Conner Williams
#support #technology #tip

You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information. This includes names of people in your family, your address, or birthdays, since this...

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UPDATE: BCT Reaches Programming Agreement with AMC Networks

May 3, 2021 | posted by Conner Williams
#news #tv #ezvideo #cable

Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. BCT is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration.  Thank you for...

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BCT Office to Close Again Under New COVID Mandates

Apr 29, 2021 | posted by Conner Williams
#announcements #covid-19 #company information #news

Per the Governor's mandate, the BCT lobby will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk.  Despite the office closure, there are many other ways to get in touch with us: • Call our Member Services Team at 503.632.3113 •...

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BCT Statement Regarding AMC Networks Negotiations

Apr 26, 2021 | posted by Conner Williams
#announcements #tv #ezvideo #cable

BCT is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership.  As your local TV provider, BCT believes you deserve access to these channels, and we work hard to keep TV prices as low as possible for our...

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Protect your personal information online and in person

Apr 13, 2021 | posted by Conner Williams
#tip #support

With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...

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BCT Lobbies Reopen, with Precautions in Place

By Conner Williams

Mar 31, 2021 | posted by Jason Nugent
#covid-19 #announcements

BCT announces the reopening of our office to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The lobby will close for lunch between 11:30AM and 12:30 PM, but call-in support remains available during this time. While the lobby will be re-opened to general entry,...

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Possible TV outages due to upcoming solar flares

Feb 23, 2021 | posted by Conner Williams
#outage #tv #ezvideo

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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BCT Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#outage #announcements #community

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation for your patience and...

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Scheduled Email Maintenance

February 19, 2021 Between 9PM - 3AM

By Matt Kramer

Feb 17, 2021 | posted by Jason Nugent
#email #maintenance

This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...

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BCT Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#outage #announcements

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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Disruption to Several Fox Channels on Cable TV Service

Jan 28, 2021 | posted by Conner Williams
#tv #outage

BCT is aware of disruptions to the Fox family of channels on the Cable TV platform. This affects channels the following channels: Fox News  Fox Business  Fox Sports 1 Fox Sports 2  We are working directly with Fox network to find a solution as quickly as possible and will provide...

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Why do TV prices increase?

Jan 27, 2021 | posted by Conner Williams
#ezvideo #tv

There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...

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BCT Scholarship Deadline Approaching

Jan 21, 2021 | posted by Conner Williams
#news #announcements #community

As part of our commitment to valued BCT members, the company maintains a scholarship fund that is distributed annually to several local students.  The submission deadline for scholarship consideration for the 2021-2022 academic year is 5PM on Friday, February 26. The application and details...

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EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!

Jan 14, 2021 | posted by Conner Williams
#ezvideo #tv

This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV!  With EZVideo’s  cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room TV’s...

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Congratulations to our Member Pattern BINGO winners!

Dec 16, 2020 | posted by Conner Williams
#news #announcements #community #events #promotions #contest

We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to see our members on a regular basis, we wanted to do something entertaining and engaging with our members in its place.   BINGO...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#scams #news

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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"Email Account" Scam Alert

Dec 4, 2020 | posted by Jason Nugent
#scams #email

We are getting reports of members that are receiving email notifications from what looks like "BCT Support" that are fraudulent. The messages in general will say your "Email Account is near Capacity" or your "Inbox is full" and ask for your username, password or other personal information. BCT...

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