Cable TV FAQ


 

General Questions

No, our digital service will work with any TV. We provide a state-of-the-art digital receiver that will deliver digital quality picture and sound to your TV.

An IR (infra-red) remote extender is essentially an amplifier for boosting the radio signal that allows electronic components to be operated by remote control. The extender consists of a transmitter that sits near the component and a remote receiver. The remote receiver can be placed in another room or behind a closed cabinet and still switch channels.

To locate lines, dial 811 to reach the Oregon Utility Notification Center. Damage to lines occurs frequently, and generally it could have been avoided by simply making a call. (By not calling, you are actually breaking the law.)

Remote Control Questions

For a brief breakdown on how you use your remote: CLICK HEREFor a more detailed user guide, pleaseCLICK HERE.

The programming guide that came with your remote should be able to walk you through the set-up of your remote. If you still need help, call our service center (503.632.4114) and we will be happy to walk you through the set-up. 
**For instructions on programming your remote: CLICK HERE**

To set the parental controls, on your remote, push the settings button twice. Look under Preferences. Arrow down a few clicks and you will find BLOCK options. From there you will see there are different ways to block programming.

Set-top Questions

Set-top box (STB) or set-top unit (STU) is an information appliance device that generally contains a tuner and connects to a television set and an external source of signal, turning the signal into content which is then displayed on the television screen or other display device.

Digital Set Top Guide: CLICK HERE

No, unless you want specific programming.

Digital Set Top Guide: CLICK HERE
HDTV Instructions: CLICK HERE
For a DVR user guide click here: PART 1    PART 2    PART 3

HDTV Questions

High-definition television (or HDTV) is video that has resolution substantially higher than that of traditional television systems. HDTV has one or two million pixels per frame, roughly five times that of standard-definition. Early HDTV broadcasting used analog techniques, but today HDTV is digitally broadcast using video compression.

Yes, however our service technicians strongly suggest that you have someone come out and set it up for you. Having a professional set it up for you will save you time and possibly frustration. They can make sure your HDTV is set up to the best quality with the right settings and aspect ratios. They can also answer your questions and help to educate you on your television and its capabilities to assure you have the best result possible.

HDTV Instructions: CLICK HERE

There are two different cables. A component cable offers a lower quality HD (high-definition) via analog. Whereas the HDMI cable delivers a higher quality HD experience because of its digital pathway.